In the event of a breakdown, please remain calm - we are here to help you!
First, make sure that you stop the van in a safe spot in case you haven't yet.
The driver should wear the reflective vest and set up the triangle at least 30 meters away from the van.
Once the procedure above is done, please contact us through our support line at: +351 308 808 058 (9h-18h) or through our emergency line (after 18h00) - this number is listed on your rental agreement.
We are also reachable via email or the live chat on our website (9h to 18h).
Before reaching out to us, please make sure that you know your booking number or the plate of your van and your current location (we will need the pin point).